Web Accessibility Statement
Providing a safe, inclusive, and barrier-free digital experience for all our passengers and visitors is a core element of our service approach. We continuously work to ensure that our digital channels are accessible, understandable, and usable for people with diverse needs.
In our design and development processes, we follow international standards and plan improvements in line with the guidelines published by the World Wide Web Consortium (W3C), including the Web Content Accessibility Guidelines (WCAG).
Compliance Status
We aim to achieve conformance with WCAG 2.2 Level AA across our digital platforms. Full compliance has not yet been achieved, and the necessary technical enhancements, content adjustments, and testing activities are ongoing.
Scope
This accessibility statement applies to the following digital channels:
- Corporate website
- Mobile website
- Mobile application (iOS and Android)
Assessment and Improvement Approach
Our accessibility performance is regularly reviewed through internal evaluations, technical assessments, and continuous improvement processes. Accessibility requirements are considered in new feature development, and existing content is progressively enhanced.
Feedback and Contact
If you encounter any accessibility barriers while using our digital channels or would like to provide suggestions, please contact us at services@freebirdairlines.com. Your feedback will be carefully reviewed and addressed within a reasonable timeframe.
Last Updated
19 February 2026