Can I cancel, change or refund the additional services I purchased?
Cancellation is not allowed. Refunds are not issued for canceled, change, or any additional services unless the flight is canceled.
- When is my booking confirmed?
- What should I do if two passengers within one reservation have the same name (e.g. Father and son)?
- Can I add additional services to my ticket?
- Can I correct the names once they are completed?
- What should I do if my credit card was rejected?
- How many kilograms is my baggage allowance?
- Can I purchase excess baggage prior to my flight?
- How much fee is charged for excess baggage or excess weight?
- Can I shop from duty-free on board the aircraft?
- Can I purchase food and drinks on board the aircraft?
- Can I cancel, change or refund the additional services I purchased?
- Can I carry Liquid in my cabin bag?
- What items may not be carried in hand baggage at Freebird?
- How can I report a baggage delay/baggage loss?
- I forgot my belongings on board. Who should I contact?
- How can I receive special assistance?
- I am Diabetic. Can I take insulin on board?
- My leg is broken. Can I still fly?
- Can I carry my Pet on Freebird Airlines Flights?
- When does the check-in counter start to provide the service?
- Can I transport my sport equipment?
- How long do I have to notify the additional services that I preferred?
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